Track signing and the audit trail

Once a document is out for signature, you can see exactly where it stands — who has viewed it, who has signed, and who still needs to — with a full record of every event.

Signer statuses#

Each signer moves through a sequence of statuses as the document progresses:

• Draft — the request is still being set up.
• Pending — waiting their turn in the signing order.
• Sent — the request has gone out to them.
• Viewed — they've opened the document.
• Signed — they've completed their fields.
• Declined — they chose not to sign.

Timestamps are captured for when each request was sent, viewed, and signed.

The audit trail and the signed document#

Every event in the process is recorded in the document's audit trail — each entry with the signer's email and a timestamp — so you have a defensible record of what happened and when.