Sign-in code issues
Codes expire after 10 minutes, are single-use, and have a short resend wait.
Sign-in codes usually arrive in seconds. If yours didn't work, one of a few simple things is likely going on.
Common causes
- It expired — codes are valid for 10 minutes. Request a fresh one if it's been longer.
- It was already used — each code works once. Get a new code rather than reusing an old email.
- You requested too quickly — there's a short cooldown between requests, so wait a moment before asking for another.
Still no code?
1
Check spam
Look in your spam or junk folder — the code email sometimes lands there.
2
Request a new code
After the short cooldown, request another code and enter the newest one.
Always use the most recent code you received — older codes stop working once you request a new one. Learn more in passwordless sign-in.
Related
⚿Passwordless sign-in
Progress uses one-time email codes instead of passwords — here's why.
@Change your email or username
Update your username for mentions; your email stays your sign-in identity.
▩Notifications aren't arriving
Check your preferences, Do Not Disturb, browser permission, and mobile push.
Was this helpful?